Partnership  
Infolegale & Viktory.

Oxiva CRM is Viktory Software's flagship customer relationship management (CRM) tool, designed to transform the way companies interact with their customers. Here's why Oxiva CRM is the ideal solution for your business:

• Performance management: Oxiva offers automated dashboards for a clear and rapid view of sales data, enabling managers to effectively manage their business.
• Customer service optimization: Centralize all essential data for optimal customer service monitoring, including tracking of interventions, contracts and after-sales requests.
• From CRM to CEM: Oxiva not only improves sales performance, it also optimizes every interaction with your customers and prospects, with the aim of delivering total customer satisfaction.
• Connection to your company's ERP: Designed to integrate seamlessly with Sage 100, Oxiva simplifies order transmission, quotation preparation and much more.
• Key functionalities: From marketing campaign management to the automation of recurring tasks, from shared calendars to the integrated videoconferencing module, Oxiva covers every aspect of customer relationship management.
• Mobility and agility: Available via a dedicated application, Oxiva enables your field teams to gain in mobility, time and agility.
• Centralized interactions: Oxiva CRM centralizes all customer interactions, offering a 360-degree view of each customer for optimal personalization of communications.
• Greater responsiveness: Centralized data enables your staff to respond more quickly and appropriately to customer requests.
• Enhanced personalization: Access to complete interaction histories enables you to offer highly personalized service, boosting customer satisfaction.
• Operational efficiency: Automation of routine tasks increases the productivity of your teams, enabling them to concentrate on higher value-added activities.
• Continuous improvement: Oxiva's analysis tools enable you to identify strengths and areas for improvement in your customer service, fostering a culture of continuous improvement.
• Enhanced collaboration: Oxiva facilitates the sharing of information between different departments, ensuring a coherent, unified approach to customer relations.

When you choose Oxiva CRM from Viktory Software, you're opting for a solution that not only meets your company's current needs, but also anticipates future market developments. With Oxiva, transform your customer service into a strategic asset and propel your company towards operational excellence.